Privacy Policy — Jirexus AI

Jirexus AI values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our software and services. Our goal is to make sure every remodeler, contractor, and home service professional who uses Jirexus AI can trust that their data is secure and handled responsibly.

1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our technology, operations, or legal requirements. We encourage you to review this page regularly for any updates. If we make material changes, we’ll notify users through email or a site notice.

2. Scope of This Policy

This Privacy Policy applies to Jirexus AI and all related services, tools, and software we provide. By accessing or using Jirexus AI, you consent to the data collection and use practices described here.

This Policy does not apply to third-party websites, tools, or services linked from our platform. We encourage you to review their respective privacy policies.

3. Information We Collect

Voluntarily Provided Information

We collect information you provide when you:

Register for a demo, create an account, or subscribe to a plan.

Contact our support team or fill out a form.

Make a purchase or request onboarding support.

This may include:

Name, company name, email address, phone number

Payment and billing information (processed securely through third-party providers)

Project or campaign details you upload into the system

Automatically Collected Information

When you visit our site or use our software, we may collect data automatically via cookies or analytics tools such as:

Browser type, device information, IP address

Pages visited, time spent, and user behavior analytics

Log data for troubleshooting and performance monitoring

This helps us improve the user experience, track platform performance, and enhance features.

4. Why We Collect Data

We use collected data to:

Provide, operate, and maintain our software services

Process payments and manage subscriptions

Respond to customer support requests

Send important product updates, onboarding materials, and service notices

Deliver relevant marketing content or promotional offers (with your consent)

Improve performance and develop new features for remodelers and contractors

5. Data Retention

We retain personal information only as long as necessary to:

Deliver and support your services

Fulfill legal, accounting, or contractual obligations

Resolve disputes and enforce our agreements

Once data is no longer needed, it is securely deleted or anonymized.

6. Use and Disclosure of Information

Jirexus AI does not sell, rent, or lease your personal information to third parties.

We may share limited information:

With trusted partners who help us operate our platform (payment processors, CRM systems, or analytics providers) — all of whom follow strict data protection protocols

As required by law, legal process, or government request

To protect our rights, customers, or the integrity of our systems

7. Security of Your Information

We take strong precautions to safeguard your data both online and offline.

Sensitive data (such as payment information) is encrypted and transmitted securely.

Only authorized personnel can access personal information needed to perform specific tasks (e.g., billing, support).

Our servers and databases are hosted in secure environments.

8. Communication Preferences

You can opt out of receiving promotional emails from us by clicking “Unsubscribe” in any message or by contacting [email protected].
Service-related emails (billing, account notifications, or feature updates) may still be sent as part of your subscription.

9. Children’s Privacy

Jirexus AI is not directed toward children under the age of 13. We do not knowingly collect personal data from minors. If such data is identified, it will be promptly deleted.

10. International Users

Our operations and servers are based in the United States. If you access Jirexus AI from outside the U.S., you consent to your data being transferred and processed in the United States under this Privacy Policy.

11. Acceptance of Terms

By using our website or platform, you acknowledge and accept the terms of this Privacy Policy. Continued use following updates will signify acceptance of any changes.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

📧 Email: [email protected]
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