JIREXUS LLC ("JIREXUS," "we," "our," "us") understands that your privacy is important to you. We are committed to protecting the privacy of your personally-identifiable information as you use our website and services. This Privacy Policy tells you how we protect and use information that we gather from you. By using this website and our services, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Service to understand the general rules about your use of this website and our services. "You," "your," "visitor," or "user" means the individual accessing this site or using our services.
Personal and Non-Personal Information
This Privacy Policy identifies how we treat your personal and non-personal information collected through our website, marketing funnels, CRM platform, and related services.
What Is Non-Personal Information and How Is It Collected?
Non-personal information is information that cannot identify you as an individual. If you visit this website to read information, such as information about our services, we may collect certain non-personal information about you from your computer's web browser, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information.
What Is Personal Information and How Is It Collected?
Personal information is information that identifies you as an individual, such as your name, mailing address, email address, telephone number, business name, insurance license information, and financial services credentials. We may collect personal information from you in a variety of ways:
- When you register for a webinar, training, or other event hosted by JIREXUS
- When you submit a form on our website, landing pages, or marketing funnels
- When you subscribe to one of our service plans and enter into a Subscription Agreement
- When you conduct a transaction with us, including payments for services
- When you communicate with us via email, phone, SMS, or live chat
- When you book a strategy call, support call, or onboarding call through our scheduling system
- When you use the JIREXUS CRM platform and its associated tools
- When you participate in coaching calls, training sessions, or community forums
Cookies and Tracking Technologies
Yes, we may use cookies and related technologies, such as web beacons and tracking pixels, to collect information on our website and marketing funnels. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
We use cookies to provide a convenience feature to save you time, to remember your preferences, to track your interactions with our website and marketing materials, and to improve the effectiveness of our advertising campaigns. We may also use cookies and tracking pixels in connection with Facebook/Meta advertising to track conversions, build custom audiences, and optimize ad delivery.
Third party vendors may also use cookies on our website. For instance, we may contract with third parties who will use cookies on our website to track and analyze anonymous usage and volume statistical information. Such information is shared externally only on an anonymous, aggregated basis. We may also use third-party analytics services such as Google Analytics to help us understand how visitors use our website.
We may use web beacons in email messages to count how many messages sent were actually opened, acted upon, or forwarded, and to measure the effectiveness of our email marketing campaigns.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.
How Does JIREXUS Use Personal Information?
JIREXUS may keep and use personal information we collect from or about you for the following purposes:
- To provide you with access to our website, CRM platform, and other products or services
- To process your subscription and manage your account
- To deliver webinar kits, ad templates, training materials, and other service components
- To schedule and conduct onboarding calls, coaching calls, and support calls
- To respond to your requests and provide customer support
- To bill you for products and services you purchased
- To contact you with information that might be of interest to you, including information about our services, product updates, and training opportunities
- To send you email and SMS communications related to your account, including reminders, confirmations, and follow-up sequences
- To track and analyze the performance of your marketing campaigns within the JIREXUS platform
- For record keeping, analytical purposes, and to research, develop, and improve our programs, products, services, and content
- To protect our rights or property, or to protect someone's health, safety or welfare
- To comply with a law or regulation, court order, or other legal process
Personal information collected online may be combined with information you provide to us through other sources, including phone calls, coaching sessions, and support interactions. We may also remove your personal identifiers (your name, email address, etc.) to create de-identified or aggregated data. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information, including using it to improve our services and marketing.
Does JIREXUS Share Personal Information With Others?
We will not share your personal information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some personal information with companies that we hire to perform services or functions on our behalf, including but not limited to:
- Payment processors for handling subscription payments
- Email and SMS service providers for delivering communications
- CRM and software platform providers for delivering the JIREXUS service
- Webinar hosting platforms for delivering automated webinar experiences
- Analytics and advertising platforms (such as Facebook/Meta) for tracking campaign performance
In all cases in which we share your personal information with a third party for the purpose of providing a service to us, we will not authorize them to keep, disclose, or use your information with others except for the purpose of providing the services we asked them to provide.
We will not sell, exchange, or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.
We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law, or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior which is harmful to other visitors or is illegal.
Facebook/Meta and Advertising Data
When you interact with our Facebook/Meta advertisements or register through our advertising funnels, information about your interaction may be shared with Facebook/Meta through the use of tracking pixels and conversion APIs. This information is used to measure the effectiveness of our advertising, build custom and lookalike audiences, and optimize ad delivery. This data sharing is governed by Facebook/Meta's own privacy policies and terms of service, which we encourage you to review.
If you are a JIREXUS subscriber running your own Facebook/Meta advertising campaigns through the JIREXUS system, you are solely responsible for complying with Facebook/Meta's privacy and advertising policies with respect to the data you collect through your own campaigns.
How Is Personal Information Used for Communications?
We may contact you periodically by email, SMS, phone, or other communication channels to provide information regarding our programs, products, services, and content that may be of interest to you. This includes but is not limited to:
- Webinar registration confirmations and reminders
- Coaching call and support call scheduling confirmations
- Account updates and service notifications
- New webinar kit and feature announcements
- Marketing and promotional communications
- Automated follow-up sequences related to webinar attendance and lead engagement
If your communication requests a response from us, we may send you a response via email or SMS. We cannot guarantee that our electronic communications to you will be secure from unauthorized interception. You may opt out of marketing communications at any time by following the unsubscribe instructions in any email or by contacting us at [email protected].
How Is Personal Information Secured?
We have implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third party vendors have access to your personal information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.
Your JIREXUS account is protected by a password. It is your responsibility to keep your password confidential and to log out of your account when not in use. We are not responsible for any unauthorized access to your account resulting from your failure to maintain the security of your login credentials.
CRM Data and Lead Information
If you are a JIREXUS subscriber, the CRM platform stores data related to your leads, prospects, and clients, including names, email addresses, phone numbers, and interaction history. This data is stored within the JIREXUS platform and is accessible only to you and authorized JIREXUS personnel for the purposes of providing support and maintaining the platform. JIREXUS will not sell, share, or distribute your lead or client data to any third party, other JIREXUS subscriber, or competitor.
Upon termination of your subscription, you may request an export of your lead and client data. JIREXUS will provide a reasonable period (not less than 30 days after termination) during which you may request such an export. After this period, JIREXUS may delete your stored data in accordance with our data retention policies.
Links to Third Party Websites
This site and our services contain links to other sites and third-party platforms that provide information or services that we consider to be relevant. JIREXUS is not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party websites or services that you access through our platform.
How Can You Access, Change, and/or Delete Personal Information?
You may access, correct, update, and/or delete any personally-identifiable information that you have submitted to our website or platform. You may also unsubscribe from mailing lists, SMS communications, or any registrations. To do so, please either follow the instructions provided in our communications (such as unsubscribe links in emails) or contact us at [email protected].
If you are a resident of California, the European Economic Area, or another jurisdiction with specific data privacy rights, you may have additional rights regarding your personal information, including the right to request access, correction, deletion, or portability of your data. To exercise these rights, please contact us at [email protected].
Children's Privacy
JIREXUS services are intended for use by adults who are licensed financial services professionals. We will not intentionally collect any personal information from children under the age of 18. If you believe that we have collected personal information from a child under the age of 18, please contact us immediately at [email protected].
Data Retention
We retain personal information for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed for these purposes, we will delete or anonymize it in accordance with our data retention policies.
Changes to This Privacy Policy
JIREXUS reserves the right to modify this Privacy Policy at any time. Any changes to this Privacy Policy will be posted on this page with an updated "Last Updated" date. If such changes are material, a notice will be included on the homepage of the website or sent to you via email for a reaso